FAQ’s

We do not take bookings prior to 4 weeks in advance to keep the booking process fair for everyone. We reserve the right to remove / change any time slots prior to releasing them on the website.

The sauna is bookable 4 weeks (28 days) in advance.

Our bookings are available on a 'first come, first served' basis; the system doesn't reserve bookings until all details have been completed and the booking paid for.

You can see all our available time slots on the online booking system. If you're unable to choose a time slot on the booking calendar, it's likely the date or time is not available to book yet (i.e. further than 28 days away). If the booking calendar shows no availability at a certain date or time, we may be fully booked or closed, or the time slot may have been reserved for a communal sauna or an event.

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.